Intelligent Apps
for Atlassian
AI-powered, Forge-native apps built by consultants who spent 15+ years solving the same problems you face every day across the Atlassian stack.
15+
Years of Atlassian consulting
200+
Projects delivered
50+
Enterprise clients served
Apps That Solve Real Problems
in Jira, JSM & Confluence
Forge-native apps built from 15+ years of enterprise Atlassian consulting. Each one solves a real problem we encountered in the field.
AI Triage
Intelligent ticket routing and incident detection. The Dispatcher Agent assigns teams and users automatically, Smart Escalation handles priority-based routing, and Incident Detection clusters similar issues in real time.
AI Portal Chat
AI-powered chatbot for Jira Service Management portals. Answers customer questions instantly, creates tickets from conversations, and reduces agent workload with intelligent self-service.
Secret Scanner
Scans issues, comments, and attachments for exposed credentials — API keys, tokens, passwords, and secrets. Alerts administrators before sensitive data spreads across your Jira instance.
Workflow Toolkit
AI-powered workflow modules — conditions, validators, and post-functions. Define rules in plain language: the AI generates Jira expressions, validates transitions, and executes multi-step actions automatically.
Admin Toolkit
The admin tools Atlassian doesn't ship. Bulk operations, permission auditing, configuration management, and instance cleanup — everything a Jira administrator needs to manage at scale.
Custom Fields Toolkit
Purpose-built custom fields that Jira doesn't offer natively. Issue pickers with JQL filtering, checklists with progress tracking, and project-managed select lists — so project leads can manage field options without being Jira admins.
Health Hub
Project health dashboard that analyzes your Jira configuration — schemes, screens, workflows, permissions, and fields. Generates a quality score with actionable recommendations to clean up your instance.
License Waste Manager
Identifies inactive users across Jira, Confluence, JSM, and Product Discovery. Visualizes license utilization, automates deprovisioning with scheduled rules, and tracks every action in a compliance-ready audit log.
Markdown Toolkit
Export and import Confluence content as Markdown. Supports single pages, page trees, and full spaces. Includes an in-page macro that renders Markdown with code highlighting, Mermaid diagrams, and math expressions.
How We Build
Every decision we make is guided by the same principles we followed when advising enterprise clients.
Forge Native, Always
Every app runs on Atlassian Forge. No Connect proxies, no external servers, no data leaving the Atlassian ecosystem. Your security and compliance teams will approve these without hesitation.
Powered by Forge LLM
Our AI apps use Forge LLM — Atlassian's native AI runtime that keeps everything inside the platform. No external API keys, no third-party servers, no data leaving the Atlassian ecosystem. Enterprise-grade AI with zero configuration.
Built by Practitioners
We are Atlassian consultants who spent 15+ years implementing Jira and JSM for enterprises. Every app solves a real problem we encountered in the field — not a feature we imagined in a boardroom.
Quality Over Quantity
We do not ship features to pad a marketing page. Every capability maps to a real workflow need. If it does not make your team measurably more efficient, we do not build it.
We Built These
for Ourselves First.
Most Marketplace vendors start with a technology and look for a problem.
We started with 15 years of problems and built the tools we needed.
Most plugins add complexity to your stack with external servers and data pipelines.
Every SynapseOasis app runs on Forge. No external infrastructure. No data leaks.
Most AI plugins require external API keys and route your data through third-party servers.
We use Forge LLM — AI runs natively inside Atlassian. No external keys, no data leaving the platform.
Most vendors ship features to check marketing boxes.
We ship features because we needed them on real projects with real deadlines.
Born From the Trenches,
Not a Boardroom.
We are Atlassian consultants. For over 15 years, we have been implementing Jira and Jira Service Management for enterprises across industries. We configured service desks, designed ITIL-aligned processes, built custom workflows, developed plugins, and trained teams on best practices.
We watched the same patterns repeat in every engagement. Tickets misrouted because users picked the wrong category. Agents spending half their day chasing incomplete information. Custom fields that were never quite right. Admin operations that took hours when they should take minutes.
These are not edge cases — they are systemic. So we started building. First for ourselves, then for our clients, and now for everyone on the Atlassian Marketplace. Every app we build exists because we lived the pain firsthand.
Ready to Transform
Your Atlassian Stack?
Get in touch to discuss how SynapseOasis can help your team.